Service Design, or user-driven innovation, how could it be used in Public Sector and with the aim to create more sustainability? Listen to inspiring examples from Sweden and Finland.
SARA TUNHEDEN, Project Manager at Innovationsguiden (The Swedish Association of Local Authorities and Regions) Sara will give us an introduction to the topic. What is Service Design in public sector and how could it be used?
JAN KEMI, Project Manager at Folkverkstan The Interreg-project Folkverkstan aim to create local meeting points for sustainability. A place where you could repair and upcycle your gear. Folkverkstan are trying to create a «cookbook» for repair of everyday products, based on service design.
KARI LÄMSÄ, Service Manager of Helsinki Central Library Oodi Kari Lämsä has been involved with the planning of Oodi from the beginning, and his area of responsibilities at Oodi are its partners, events, and premises. Kari is particularly interested in how Oodi’s service design and participatory projects change the physical space and customer service.
HANNU RIPATTI, Business Creative at Passi & Ripatti Oy Hannu has over 20 years of experience in development, marketing and service design. In addition to project work for clients, Hannu is a sought after speaker, coach and workshop facilitator on topics such as service design and customer experience.
What could a Green – and Circular Economy offer in terms of new business opportunities? Get inspired by experts and startups from Finland and Sweden.
HENNING GILLBERG, Founder of Repamera The circular startup Repamera call themselves «the tailor of all Sweden» since they work with an online based platform and serves all Sweden with repairservices for different types if garments. They recently started a cooperation with H&M and are now present in H&M stores with their bags.
JUHO SÄRKIJÄRVI, Arctic Rental Through his company, people can enjoy the arctic wilderness alone or with friends using high quality rented equipment suited for all seasons.
JOHANNA KUTUNIVA, Project Manager at CircLab Johanna Kutuniva is working in Ii Micropolis Ltd. They have a nutrient demonstration environment, CircLab, and are also building a company network around circular economy.
PETER NILSSON, Marketing Manager at Smart Recycling Smart Recycling is reinventing the way recycling works in your neighbourhood by making it smart and digital – and more resource efficient.
JARI MARJETA, Marjetas Oy Marjetas Oy incorporates circular design in providing services to improve municipal roadways in an economically responsible way.